Shipping & Returns
Orders are processed within 24 hrs and then shipped Monday through Friday.
We ship via Canada Post or Purolator for all online orders. Delivery times vary depending on which shipping speed you select during the checkout.
(Shipping delays may result from COVID-19 disruptions)
Returns + Exchanges
WE DO NOT OFFER REFUNDS AT ALL IN-STORE OR ONLINE. WE OFFER AN EXCHANGE OR A STORE CREDIT THAT DOES NOT EXPIRE
When merchandise is purchased in-store we accept exchanges or store credits within 7 days of purchase. If it's an online pick up order, the 7 days exchange and store credit starts the day you pick it up in-store.
When merchandise is purchased ONLINE we accept exchanges or store credits within 7 days of delivered date.
Merchandise purchased in-store and online that is on sale is FINAL SALE. Can be exchanged only for size if stock is available within 7 days of purchase. Online exchanges and returns are made at your own expense.
CONDITION FOR RETURNS
Items must be in salable condition when returned for exchange or store credit.
This includes:- Tags must be on. NO EXCEPTIONS
- Items with marks from makeup, body oil or bronzer will not be accepted
- Items that have collected any strong smells such as food or perfume will not be accepted
For hygienic reasons all nail products, waist trainers, bras, boob tape, swimwear, lingerie, dresses with bodysuits attached and bodysuits are final sale.