Shipping & Returns
Shipping
Orders are processed within 24 hrs and then shipped Monday through Friday.
We ship via Canada Post or Purolator for all online orders. Delivery times vary depending on which shipping speed you select during the checkout.
(Shipping delays may result from COVID-19 disruptions)
Returns + Exchanges
WE DO NOT OFFER REFUNDS. WE OFFER AN EXCHANGE OR A STORE CREDIT THAT DOES NOT EXPIRE
IN-STORE POLICY
When merchandise is purchased in-store we accept exchanges or store credits within 7 days of purchase.
ONLINE POLICY
When merchandise is purchased ONLINE we accept exchanges or store credits within 7 days of delivery.
SALE ITEMS
Merchandise purchased in-store that is on sale is a FINAL SALE
CONDITION FOR RETURNS
Items must be in salable condition when returned for exchange or store credit.
This includes:
- Tags must be on. NO EXCEPTIONS- Items with marks from makeup, body oil or bronzer will not be accepted
- Items that have collected any strong smells such as food or perfume will not be accepted
Final Sales
For hygienic reasons all nail products, waist trainers, bras, boob tape, swimwear, lingerie and bodysuits are final sales.